Matrox EPI-TC4P128LPAF User's Guide download pdf (Page 40)

40 Matrox EpicA Series – User Guide

Customer support

Matrox Web

Matrox is on the Internet with a World Wide Web (WWW) site. Our Web site has product literature,

press releases, technical material, a sales office list, trade show information, and other relevant

material.

Visit the Matrox Graphics Web site at www.matrox.com/graphics.

E-mail questions or comments regarding the site to webmaster@matrox.com.

If you have a problem

Matrox values your business and offers professional support for your Matrox product. For product

support, contact your Matrox representative or visit our technical support Web site at

www.matrox.com/graphics/support/

Information we need

Please give a complete description of the problem, and include:

Matrox card serial number, model number, revision number, BIOS number, driver type

and version, and memory address at which the Matrox card is installed.

Computer brand and model name.

Monitor brand and model name.

Operating system, version, and service pack.

Brand and model of any other cards and devices installed on your system.

Program specific problems

If a problem appears with a specific program, please give us the following information:

Display settings (color palette, display resolution, and so on) applied when the problem

occurs.

If possible, take note of the file and segment address that caused the problem.

Detailed steps known to cause the bug, so we can reproduce it.

1 2 ... 35 36 37 38 39 40 41 42 43 44 45 ... 53 54

No comments

Matrox EPI-TC4P128LPAF User's Guide Page 40