Matrox EPI-TC4P128LPAF User's Guide download pdf (Page 23)

Matrox EpicA Series – User Guide 23

Restart your computer for changes to take effect.

Problem Not all graphics cards in the computer are fully supported

(Software doesn’t work with a certain graphics card, or another

graphics card doesn’t work at all)

Cause

If you have different models of graphics cards in your computer, your Matrox display driver

may not support all the graphics cards in your computer.

Solution

Under Windows 2000/XP, a display driver may support one or more graphics cards. If a

display driver doesn’t support a certain card, a different display driver must be used for that

card. Software that depends on a certain display driver may not work with a graphics card

that’s not using the same display driver.

Solution

If a graphics card isn’t supported, you may need to remove it. If there’s graphics hardware

built into the motherboard of your computer that’s not supported by your software, see your

system manual for information on how to disable this graphics hardware.

Cause

Windows 2000/XP

– If the Windows method for display driver installation was used (instead

of running the setup program included with your Matrox display driver), the driver may not

be installed for all the graphics cards it supports.

Solution

Run the setup program included with the Matrox display driver. The setup program

automatically installs the display driver for each Matrox graphics card it supports.

Problem In multi-display mode, displays aren’t numbered consecutively

Cause

If you have more than one graphics card in your computer, the

display numbering may not be consecutive for the displays of a

multiple-display card (for example, a DualHead supporting

card). Display numbering depends on the types of expansion slots used in your computer

(AGP, PCI and PCIe) and the BIOS settings of your computer.

Solution

Windows* 2000/XP

– Move the displays in Windows.

(* Only while using multiple displays in “independent” mode. For more information, see PowerDesk help.)

Right-click your Windows desktop background, then click

Properties

Settings

Note:

To restore display adapters, repeat steps 3–5, but click

Enable

in step 5.

Note:

If your Matrox product was provided by the manufacturer of your computer, check

the Web site of that manufacturer for the latest display driver. A display driver provided by

the manufacturer of your computer is more likely to be tested with your computer model.

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Matrox EPI-TC4P128LPAF User's Guide Page 23

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