2
Known issues
for your MXO2 hardware to be detected properly. (Ref# VPG-490,
VPG-491, and VPG-3884)
• If your computer does not have the latest system update for its Thunderbolt
port, your MXO2 may not be detected when connected to your computer
using either the Matrox MXO2 Thunderbolt adapter or MXO2 Dock. To
verify if a system update for the Thunderbolt port is available for your
computer, choose
Apple > System Updates. If a system update is
available for the Thunderbolt port, run the system update, and then reboot
your computer. In certain cases, your computer may require more than one
system update. Therefore, after performing the first system update, repeat
this procedure until there are no more system updates available for your
computer’s Thunderbolt port.
• When outputting 1080i/PsF material from the MXO2 HDMI output to a
ViewSonic VX2435wm HDMI monitor, a green line may appear at the
bottom of the screen. This issue is created by the monitor and does not affect
your project. (Ref# 48527 and 48529)
• When capturing a 1080 source to NTSC and previewing the capture through
the MXO2 HDMI output, a line of distorted video may appear at the top of
your HDMI monitor. This issue pertains to the preview only, and does not
affect your capture. (Ref# 50271)
Third-party applications
• In order to use Adobe Premiere Pro CC to overlay closed captions in your
sequence on the Matrox MXO2 video outputs for display on video monitors
that don’t support closed captioning, you must set video rendering and
playback in your sequence to use hardware (GPU) acceleration. To do this,
choose
File > Project > Settings > General, and under Video
Rendering and Playback
, select Mercury Playback Engine GPU
Accelerated (OpenCL)
. For details on using the hardware function of the
Mercury Playback Engine, see your Adobe Premiere Pro documentation.
(Ref# VPG-9203)
• When using Adobe Premiere Pro CS6 to perform an export to tape with
Matrox device control, cancelling the export while the progress window is
displayed before the recording has started will cause Premiere Pro to freeze.
(Ref# VPG-9079)
• To avoid having dropped frames or audio corruption in your Adobe Premiere
Pro CC sequences with closed captioning text, place your closed caption file
on the lowest video track (V1) and place your video and graphics clips on
the tracks above the closed captioning text. (Ref# VPG-6305 and
VPG-6575)
• For surround sound HDMI audio output, Matrox MXO2 outputs the low
frequency effects (LFE) track on channel 3 and the center (C) track on
Manymanuals.com
Manymanuals.de
Manymanuals.fr
Manymanuals.it
Manymanuals.pl
Manymanuals.cz
Manymanuals.es
Manymanuals-pt.com
Comments to this Manuals