Matrox Parhelia Precision SGT User's Guide download pdf (Page 9)

Matrox Parhelia Precision SGT – User Guide 9

Troubleshooting

Basic procedures

This section explains basic procedures that are referred to by some troubleshooting items in this

guide.

Restarting in VGA mode

Windows 2000/XP

– What follows is information on how to restart your computer in

VGA mode

If your primary display is

usable

Restart your computer, click

Start

Shut Down

Restart

Before

Windows starts, press [F8] for the Windows startup menu to appear. (If [F8]

doesn’t work, instead try pressing and holding [Ctrl] before Windows starts.)

Select “VGA mode”, then press [Enter].

If your primary display is

unusable

Restart your computer. For more information, see your system manual.

Before

Windows starts, press [F8] for the Windows startup menu to appear.

Select “VGA mode”, then press [Enter].

Main troubleshooting

This section addresses possible problems that could prevent you from using your computer.

Problem Computer doesn’t display information or boot after Matrox card is

installed

Cause

Your Matrox card may not be properly installed.

Solution

Make sure your Matrox card is properly installed. Specifically, make sure the card is firmly

inserted in its expansion slot and that all connections to it are firmly in place. For more

information, see “Hardware installation”, page 3.

Cause

There may be unsupported graphics hardware in your computer.

Solution

If an unsupported graphics card is plugged into an expansion slot, remove it.

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Matrox Parhelia Precision SGT User's Guide Page 9